FAQ

Frequently Asked Questions

Q: How do I request a printer filament color?

Please look in the Media section.

Q: Can I use a 3D Printer to build my own 3D Printer?

Theoretically you do could print 3D printer parts and build your own. However, first you need to know how to design a 3D Printer and how to assemble a 3D printer.

Q: What if I want to print my own 3D Model?

You can download 3D models from certain forums or create a 3D model using software such as Blender, 123D, Solidworks, 3DSMax, ProE, or others. Preparing designs for 3D printing also requires using slicer software. But all this is possible for advanced users.

We encourage you to learn and we plan to have video tutorials on our website to support this in the future!

Q: What kind of software is needed if I want to slice my own 3D model design?

Any open-source software such as slic3r, or Cura. You just need to load the  setting file then the software can slice the file automatically.

Q: I am a newbie to 3D printing, how can use a 3D Printer?

Don’t worry! Our Consumer Version is specially designed for beginners! You can simply download files from our online 3D Model library, save the G-code file to your SD card, then follow the steps in the video. With our printers, 3D printing is as easy as 1-2-3 !

Q: Where will the 3D Printer ship from?

Hong Kong, or Germany if the destination is Europe.